KURAL.ai
Sarah Chen · MGA · UKGC · CA-ON-AGCO · BR-SPA

Panic button: 24-hour immediate exclusion

DE.GLUSTV.PANIC.1 · DE-GLUSTV · responsible_gambling
Severity
high
Cadence
continuous
Region
eu
Current status (Apollo Gaming Ltd.)
not evaluated

Requirement

Players must have access to a clearly visible panic button that immediately suspends play for at least 24 hours and is implemented as a transient OASIS entry.

Source: GlüStV 2021 §6h — Panic Button · Audit artifact: GGL OASIS submission log

Remediation guidance

Add panic-button UI; trigger transient OASIS entry.

Evidence specification

Evidence typeConnectorSpecAcceptance criteria
pam_querypam-generic
{
  "query": "panic_button_uses",
  "required_fields": [
    "player_id",
    "triggered_at",
    "oasis_entry_id",
    "exclusion_until"
  ]
}
  • exclusion_until - triggered_at >= 24h

Recent evaluations (Apollo Gaming Ltd.)

No evaluation history for this control yet.