KURAL.ai
Sarah Chen · MGA · UKGC · CA-ON-AGCO · BR-SPA

Mandatory display of self-test and helpline before deposit

DE.GLUSTV.SAFER_GAMBLING.1 · DE-GLUSTV · responsible_gambling
Severity
medium
Cadence
daily
Region
eu
Current status (Apollo Gaming Ltd.)
not evaluated

Requirement

Players must be presented with a self-assessment risk test and a link to BZgA helpline (0800 1 372 700) at registration and before any deposit increase request.

Source: GlüStV 2021 §6 — Player protection · Audit artifact: GGL Player Protection Audit

Remediation guidance

Embed self-test modal in registration + limit-change flows.

Evidence specification

Evidence typeConnectorSpecAcceptance criteria
pam_querypam-generic
{
  "query": "rg_test_offers",
  "required_fields": [
    "player_id",
    "offered_at",
    "completion_status",
    "helpline_displayed"
  ]
}
  • offered_at present at registration and before each limit-increase

Recent evaluations (Apollo Gaming Ltd.)

No evaluation history for this control yet.