Active player intervention based on risk indicators (60 markers)
ES.DGOJ.RG.SUPERVISION.1 · ES-DGOJ · responsible_gambling
Requirement
Operators must monitor at least 60 risk indicators per the DGOJ AI Surveillance methodology (chasing losses, deposit velocity, session length, recovery deposits, late-night play, etc.) and intervene with intensive players within 7 days of trigger.
Source: DGOJ Resolution 2020 — Active player intervention · Audit artifact: DGOJ Responsible Gambling Audit
Remediation guidance
Implement the 60-indicator screen; intervention SLA 7d.
Evidence specification
| Evidence type | Connector | Spec | Acceptance criteria |
|---|---|---|---|
pam_query | pam-generic | {
"query": "es_intensive_player_flags",
"required_fields": [
"player_id",
"indicator_id",
"flagged_at",
"intervention_at"
]
} |
|
Recent evaluations (Apollo Gaming Ltd.)
No evaluation history for this control yet.