No marketing to self-excluded or under-18 audiences
MGA.PPD.MARKETING.1 · MGA · marketing_advertising
Requirement
Commercial communications must not be directed at self-excluded players, minors, or vulnerable persons. Affiliate marketing channels must be monitored for compliance with the same standards.
Source: MGA Commercial Communications Regulations (S.L. 583.09) · Audit artifact: MGA Commercial Communications Audit
Remediation guidance
Build CRM suppression list synced hourly with PAM exclusion register.
Evidence specification
| Evidence type | Connector | Spec | Acceptance criteria |
|---|---|---|---|
pam_query | pam-generic | {
"query": "marketing_send_log",
"required_fields": [
"player_id",
"campaign_id",
"sent_at",
"self_excluded_at_send",
"age_at_send"
]
} |
|
Recent evaluations (Apollo Gaming Ltd.)
✗
| When | Status | Findings |
|---|---|---|
| 5/21/2026, 11:15:21 PM | fail | 2 findings — Acceptance criterion failed: "0 sends to self_excluded_at_send = true" — expected empty set; got 1 r… |