Documented market-void rules with audit trail

SPORTSBOOK.VOID.MARKET.1 · GLOBAL · complaints_dispute

Severity

medium

Cadence

weekly

Region

global

Current status (Apollo Gaming Ltd.)

not evaluated

Requirement

Each void of a settled market must record: market_id, settlement reversal reason, authoriser (operator role), and customer-side notification timestamp. Voids without all four fields are non-compliant.

Source: Operator T&Cs baseline + EU Gambling Disputes precedent

Evidence specification

Evidence type	Connector	Spec	Acceptance criteria
`pam_query`	`pam-generic`	{ "query": "void_audit_log", "required_fields": [ "market_id", "voided_at", "reason", "authoriser", "customer_notified_at" ] }	`no void with null reason` `no void with null authoriser`

Recent evaluations (Apollo Gaming Ltd.)

No evaluation history for this control yet.