GAMSTOP sync — sync_status must be 'ok' on every check
UKGC.LCCP.SR.3.5.4 · UKGC · responsible_gambling
Requirement
The licensee must be enrolled with GAMSTOP and must synchronise with the GAMSTOP register at least every 24 hours. Each sync attempt is logged; the most recent sync_status must be 'ok' before any registration or deposit is accepted.
Source: LCCP Social Responsibility Code 3.5 — National Online Self-Exclusion (GAMSTOP) · Audit artifact: GAMSTOP sync log — last 7 days
Remediation guidance
If sync_status != ok or last sync >24h: alert MLRO and pause new registrations until the next successful sync. Investigate connectivity to operator.gamstop.co.uk and OAuth-token renewal.
Evidence specification
| Evidence type | Connector | Spec | Acceptance criteria |
|---|---|---|---|
rg_event | rg-gamstop | {
"query": "self_exclusion_sync",
"required_fields": [
"synced_at",
"players_blocked",
"sync_status",
"sync_duration_ms"
]
} |
|
Recent evaluations (Apollo Gaming Ltd.)
✓
| When | Status | Findings |
|---|---|---|
| 5/28/2026, 12:53:56 AM | pass | none |