KURAL.ai
Sarah Chen · MGA · UKGC · CA-ON-AGCO · BR-SPA

GAMSTOP sync — sync_status must be 'ok' on every check

UKGC.LCCP.SR.3.5.4 · UKGC · responsible_gambling
Severity
critical
Cadence
hourly
Region
eu
Current status (Apollo Gaming Ltd.)
pass

Requirement

The licensee must be enrolled with GAMSTOP and must synchronise with the GAMSTOP register at least every 24 hours. Each sync attempt is logged; the most recent sync_status must be 'ok' before any registration or deposit is accepted.

Source: LCCP Social Responsibility Code 3.5 — National Online Self-Exclusion (GAMSTOP) · Audit artifact: GAMSTOP sync log — last 7 days

Remediation guidance

If sync_status != ok or last sync >24h: alert MLRO and pause new registrations until the next successful sync. Investigate connectivity to operator.gamstop.co.uk and OAuth-token renewal.

Evidence specification

Evidence typeConnectorSpecAcceptance criteria
rg_eventrg-gamstop
{
  "query": "self_exclusion_sync",
  "required_fields": [
    "synced_at",
    "players_blocked",
    "sync_status",
    "sync_duration_ms"
  ]
}
  • most recent sync_status == ok
  • synced_at not older than 24 hours
  • sync_duration_ms < 30000 (no stalled syncs)

Recent evaluations (Apollo Gaming Ltd.)

WhenStatusFindings
5/28/2026, 12:53:56 AMpassnone