KURAL.ai
Sarah Chen · MGA · UKGC · CA-ON-AGCO · BR-SPA

Recent GAMSTOP exclusions must be blocked at next session

UKGC.LCCP.SR.3.5.5 · UKGC · responsible_gambling
Severity
critical
Cadence
continuous
Region
eu
Current status (Apollo Gaming Ltd.)
pass

Requirement

Players newly added to the GAMSTOP register must be blocked at their next session start. The block must occur regardless of which brand or platform within the licensee group they attempt to access.

Source: LCCP Social Responsibility Code 3.5 — Honouring fresh GAMSTOP exclusions · Audit artifact: GAMSTOP exclusions added in last 7 days

Remediation guidance

Confirm the operator's PAM (EveryMatrix / SoftSwiss / OpenBet / Playtech) consumes the GAMSTOP webhook + applies a hard block on player_id match. Use the affected_records list to confirm each was blocked.

Evidence specification

Evidence typeConnectorSpecAcceptance criteria
rg_eventrg-gamstop
{
  "query": "recent_exclusions",
  "required_fields": [
    "gamstop_id",
    "added_at",
    "reason_code",
    "exclusion_period"
  ]
}

Recent evaluations (Apollo Gaming Ltd.)

WhenStatusFindings
5/28/2026, 12:53:56 AMpassnone