Sarah Chen
MGA · UKGC · CA-ON-AGCO · BR-SPA

Availability & Delegation

Set OOO windows + designate delegates. The routing resolver honours these at decision-time; the routing audit-log shows the full chain for every assignment.

OOO + delegations

UserKindDelegateWindowActive now?Reason
David Müller
mlro
ooo6/7/2026 6/14/2026scheduledAML conference in Malta — escalations route to AML team fallback.
Eva Larsson
kyc_lead
delegationPriya Sharma
dpo
5/30/2026 6/30/2026activeParental leave — Priya covers KYC sign-offs until 2026-07-01.
Sarah Chen
head_compliance
delegationMarc Dubois
internal_auditor
5/29/2026 6/5/2026activeAnnual leave — delegating four-eyes approvals to Marc per HR policy.
Tom Whitfield
sportsbook_compliance
ooo4/16/2026 5/1/2026scheduledSick leave — completed.